About Us
Who We Are
We are ASE master certified with over 40 years of factory/dealer experience from companies such as Jaguar, Land Rover, Aston Martin, Mercedes Benz, and BMW. We are your dealer alternative as we are an independent repair facility that is family owned and factory-trained. We are not your typical service and repair shop. We specialize in the technology of today’s cars. Virtually all functions in newer model vehicles are controlled by hundreds of computers located throughout the vehicle. We take pride in keeping up to date on all of these computer systems by monitoring changes across all manufacturers ’ service procedures and by updating our own factory diagnostic equipment. We have access to all manufacturing service procedures, recalls, and Technical Service Bulletins.
Why Customers Love Us
Most After-Market Warranties Honored
At Pasadena Motor Cars we honor all after-market warranty policies and encourage new car owners to bring their vehicle in for factory scheduled maintenance. We perform all services to factory specifications and our original equipment/factory parts. We can provide dealer services without dealer costs. Our services and repairs will uphold your vehicle’s factory warranty and we will let you know if a particular warranty repair(s) should be performed at the dealer. Many dealerships will not inform you of oil leaks or problems that you did not specifically complain about during a regular service to your vehicle.
Our Facility
Our facility is very clean with a friendly and comfortable office waiting room that has a viewing area of the shop. We are a family-owned business and take pride in our work as well as our ability to provide you with a professional, friendly, and reliable customer experience. Your satisfaction is our priority, guaranteed.
Our Promise of Excellence
Many of you may have already experienced this level of customer care at our smog station, Live Oak Test Only. In eight years of business, we have conducted over 50,000 vehicle smog checks (and counting) but most importantly, we are well known throughout the San Gabriel Valley for our excellent customer service.
You’ll Never Go Back
Give us a try today; we will perform a complimentary inspection for all new clients. We will also invite you to our service area to show you what areas of your vehicle need attention.